Privacy Policy 

Privacy Policy For Customers Of Lucky Cow Bingo

Jumpman Gaming Ltd, Lucky Cow Bingo, protects and respects the privacy of both visitors and customers. We recognise the importance of data protection concerning the information of our users. This privacy policy, along with our T&Cs and supplemental reading, tell you about how we retrieve, store and use your information.

We are registered with the Data Protection office of Guernsey in accordance with their Data Protection laws.

Your Acceptance of our Privacy Policy

In using our website, you are acknowledging our policy and agreeing to its terms. By using our site, you understand that we have the right to use your information as detailed herein. It is up to the customer to discontinue their use of our site if they do not approve of this policy.

We reserve the right to be able to change this policy at any time, by continuing to use our site you are agreeing to these changes. We will notify you of this change via email, letter or on our site.

How we use Cookies and other Information
A cookie is a common piece of technology that is used on many transactional website. These save your logins, personal design and other preferences. This is an electronic file that will be stored on your hard drive or on the device that you are using.

Cookies on our site are used to pass on information to you and we only use these for the operation of our website. You may opt out of using these by activating the specific setting on your browser. You must use this if you wish to opt out, as these will be issued by default on our site.

Your Public Messages

The information that you disclose on the public areas of our site is public information. Users should be aware of this and use caution when posting about areas of their life or personal details. From these areas, third party companies may use this information to send you messages, advertisements or other communications. We are not responsible for the actions of these parties, by adding your information to public areas of the site you are accepting that you do so at your own risk.

Opting out of Information

We may send you information about our services or sites using information that you have given us to sign up. This includes news about promotions, updates, contests, events and other information. If we have your consent to do so then we may also send you information on unrelated products. We offer you the option to opt out of receiving these communications. You may also opt out of general communications, though we may still contact you with important messages these are defined under Collection and Use of Information. You can find out how to opt out on each piece of communication that we send to you.

Use of your Information

When you register with us, you voluntarily disclose your information to us. We may also collect your information if you disclose it on a public part of the site or when you contact us. Upon registering, we can use your personal information for billing, administration, management and to provide you with updates as detailed above.

We may send you emails to inform you of technical or service news, important account information, security issues, confirming your requests, providing updates or information about a product that you have requested. While you are subscribed to one of these services then you will not be able to unsubscribe as this is seen to be an essential part of the service that you are subscribed to.

We may also hire other companies to provide you with limited services on our behalf. This may include verification of identity, processing of payments and providing you with software. We will only pass on the information that is required for these companies to perform their services and they will not be able to use your information for any other purpose.

We will validate your personal information, like your address, name and other personal information, with third party databases. By accepting the terms of our site, you are consenting to these checks. While performing these checks, your personal information may be given to these companies and they may keep a record of this. This is essential to confirm your identity, there are no credit checks made and this will have no effect on your credit rating. The information that you trust us with will be kept secure and in accordance with data protection.

When these parties have access to your information they must also adhere to these laws and guidelines and also protect your confidentiality.

We may also share your information with third party partners for marketing or similar purposes. We will only do this where you agree to sharing this information. These partners are not allowed to disclose or use information except from in the ways that you have consented to.

We may also disclose your personal information if we are legally required to do so or if we feel that this action is necessary to comply with legal requirements, a legal process, a government request, to protect and defend our rights and property, those of our affiliates, to comply with our T&Cs and policies, act in emergency situations to protect the personal safety or our employees, users or members of the general public.

We may also share your personal information to any member of our parent group, this includes our subsidiary, holding company and their subsidiaries, as laid out in section 1199 of the Companies Act 2006 of the UK.

Should a merger or consolidation of our site occur, or in the case that all or substantial amounts of our stocks and assets, or the transfer of our operation and distribution of our products or services to a member of another party, or in the case of bankruptcy, then your details may be given to the new owner resulting from these events.

We may also give information to a third party if they allege that you have infringed on their intellectual property, should there be reasonable verification of these claims. 

If you choose to use this site then you also agree that we may share with other parties an amalgamation and non-identifiable information that we gather on you. This information may be used to improve our website, to make improvements, for studies or to assess the demographic of our users.

Further to our Reasonable Control

We do everything in our power to ensure the safety of your privacy, we cannot guarantee that this is 100% secure. As a result of this, we cannot take responsibility or indeed liability for the disclosure of your information as a result of errors in your transmission, unauthorised access from a third party or another aspect beyond our control.

We may, from time to time, advertise links to and from the websites of our partners and advertisers. If you choose to follow one of these links onto another site they will have their own privacy policy, we cannot accept any responsibility or liability for these policies. Look and read thoroughly the privacy policies of these sites prior to submitting any of your personal details.

Protect your own Privacy

Players and users are also responsible for their own privacy. You are responsible for keeping your details, account and password private. Please be careful if you choose to disclose any private information online.

Making Changes to your Information

If you’d like to update or remove the information that we hold on you then you may use the tools that we have on our site. If you choose to delete your information then you may not be able to access all of the areas of our site or use all of our service. We will not refund any prepaid service that is no longer accessible because you have removed your information. We may continue to retain your personal information for use in the case of disputes, to allow us to abide by our terms and conditions, and also to comply with all technical legalities or constraints that relate to the security, operation and integrity of our site.

User’s Rights

If you wish to exercise any of these rights then contact our support team at If you opt out of our third party services then we may no longer be able to give you access to all of our services.

Accessing your Information

Users may access any of the information that we have about you. We reserve the right to be able to charge you an administrative fee to deliver this information.